Appendix 8.4 – Crisis and Escalation Pathways

Immediate Escalation Indicators

Immediate consultation and escalation required when:

• Active suicide concerns identified
• Serious self-harm risk present
• Threats of abduction or violence
• Offender attempting offline contact
• Doxing/home address released
• Ongoing stalking or surveillance
• Child currently unsafe in home
• Significant functional impairment (e.g. unable to attend school, won’t leave house, not sleeping, severe mental health interference, self-policing internet, isolation, continuing to seek out engaging unsafely online, no supervision or adult intervention
• Severe mental health deterioration

Internal Escalation Procedures

1. Notify supervisor immediately
2. Complete high-risk consultation
3. Document all safety concerns
4. Review mandatory reporting obligations
5. Coordinate with Cybertip/police where appropriate
6. Develop immediate stabilization plan
7. Schedule urgent follow-up

Emergency Intervention Considerations

• Contact emergency services where required
• Support caregiver stabilization
• Coordinate with police/child welfare
• Reduce isolation and ensure supervision
• Provide crisis resources