Initial Triage
Action: Ticking of any of these boxes (Except for 'none apply') should reveal a red box underneath the checklist that states 'Urgent intervention required'
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The box should have an imbedded clickable link
and/or automatically redirect the user after EG. 10 secondsto a page containing recommendations on the urgent intervention required.- Strongly recommend we only provide a link — redirects are too likely to interrupt someone's work
- Perhaps support services could receive a notification to their inbox that this has been triggered with high level details included in the notice?
- This could include things like: The user who was completing the form and their contact details, boxes ticked, case ID
Upon selecting 'none apply' a box underneath the checklist should appear that states 'Continue' and allows the user to progress to the next section when clicked.